The key task of the technical specialist is to maintain the operability of the device network and prevent hardware incidents in a timely manner. Our software supports monitoring of all nodes and devices, as well as communication statuses. For convenience, devices, their components, and communication statuses are displayed with icons - green, the device works stably, red - there is an error.
The technician also receives notifications via Telegram or SMS, quickly responds to malfunctions. Notifications are sent out when abnormal situations with equipment occur, generated by the system, and configured by the administrator.
The back office of the electronic queue can also be used for remote device management by creating and sending commands. The system supports remote screen capture, log request, software reboot, hardware reset, and cache cleanup.
