Customers of various queue management systems on the market face a number of difficulties in using the software:
- Outdated software, offline system, complexity of solution administration.
- Inability to make modifications following business development and increased functional requirements.
- Vendor closure and exit from the market due to internal reasons or changes in the political situation.
If you are already using a queue management system and considering transitioning to a modern software suite, our specialists are ready to provide one of the best solutions on the market.
Why QOne
QOne electronic queue system is a well-thought-out complex that takes into account all the needs of customers for modern queue management systems:
- An adaptive, web-oriented application that does not require the installation of client programs and opens on any device (PC, tablet, smartphone) supporting a browser.
- Queue management system for registration desks, electronic displays, operator workstations, and managing managers
- Possibility of launching an electronic queue through a mobile registrar on client smartphones
- Functionality for VIP clients, module for pre-registration on the customer's website and SMS notifications to clients about queue status
- Speech synthesis service for launching a voice assistant with easy message editing
- Service quality assessment for Android tablets
- Built-in reporting for evaluating employee and system effectiveness
- Equipment operation monitoring, event notifications for responsible personnel, remote software update system
Support for various equipment
Is your company using outdated equipment? QOne system supports a wide range of hardware devices and you are unlikely to need an upgrade.
For accurate confirmation, please provide specifications for all components.
Support for solutions from mixed vendors
If your company has a distributed network of branches and electronic queues from different vendors are used in various segments, the QOne system is likely to unify all segments into a single network.
QOne electronic queue effectively solves the required tasks in the selected customer segments of branches, preserving the specific features of service and service conditions inherent to a particular segment. This eliminates the problem of disparate management and administration of multiple EAS.
Launch and testing
The QOne electronic queue system is delivered in a cloud format on a monthly subscription basis, as well as by license for installation on the customer's server. Cloud electronic queue is suitable for small clients for regular operation or for large clients to test functionality in a cloud format before purchasing a license.
We are confident in the quality of our solution and offer any company to conduct a free 3-month cloud pilot launch to evaluate the effectiveness of the QOne electronic queue system.