Our Electronic Queue for cafes, fast food restaurants, catering establishments, coffee shops, pizzerias, bars, canteens - is a modern system based on a web application, access to which is through scanning a QR code and following the link in the browser on customers' smartphones.
Electronic queue for cafes and restaurants via smartphone
In high-traffic areas, especially during peak hours, queues of visitors regularly accumulate, including different numbers of people in each group (families, friends, colleagues).
Disorder, difficulty in accounting for available seats, and the inability to quickly match available tables to the formed queue lead to even greater queue growth, lower service quality, and inefficient seating.
Self-service terminal for order creation
In addition to the queue via smartphone, we are ready to offer a flexible functional system that includes self-service terminals (self-service kiosks), TVs and scoreboards for demonstrating the queue, as well as a console for the chef and employee at the delivery.
Self-service kiosk or electronic cashier that contains the menu of the establishment. Depending on the project conditions, the interface can be used to deploy a ready-made cafe or restaurant website or to use an independent interactive showcase.
Payments are accepted via POS terminal of any popular bank, via PAY or card payment.
The order number can be issued on a paper check, via SMS, through Telegram bot, or the visitor is offered to take a photo of it on the screen for confirmation at the delivery.
Electronic queue screen - a scoreboard with orders in progress
TV, monitor or tablet that clearly displays the order of the queue. Supports voice and voice notification, ticker, informational banners. The appearance of the interface is stylized for the establishment.
Web application for the chef and employee at the delivery
The application allows you to track orders and manage them. The chef in the kitchen can see the parameters of the order, its composition, and additional comments through a tablet.
Upon readiness and after sending to delivery, the employee at the distribution marks the completion of the order in the web application.
Client's smartphone for order creation and tracking
We offer an alternative to kiosks and self-service terminals - the client's smartphone. The user scans a QR code in the establishment or on the way to the cafe, goes to a web page with the menu, confirms the order with payment by link or at the establishment and joins the queue for pickup.
The readiness status is tracked directly through the smartphone. Notifications about imminent readiness are sent via SMS or Telegram. There is no need to wait in the establishment, you can plan your route to pick up the order right at the moment of its readiness.
Why Electronic Queue for Cafe and Restaurant from QOne
We develop and implement one of the most flexible and functional systems on the market. Our electronic queue system meets all modern requirements of cafes, restaurants, fast food establishments, pizzerias, and is adapted for the catering industry, while it can easily be supplemented with any new functionality on demand.
Contact us! Tell us about your project, scale, functional requirements - we will perform a free calculation, consult on implementation and development of the electronic queue, and demonstrate the system operation.