We offer launching the electronic queue system on a tablet as an alternative to EQMS terminals and kiosks. The solution is based on a native application of our own development for tablets based on the Windows OS.
The tablet duplicates the functionality of the ticket issuing terminal. The compact device can be installed on a desktop or floor stand, if necessary, it can be connected to an external thermal printer for printing paper tickets or issuing virtual tickets.
Tablet requirements
- OS: Windows 10/11
- CPU: 4-core Intel N100 processor or equivalent
- RAM: 12 GB
- Storage: 128 GB
For example, you can consider the CHUWI Hi10 Max 12.9" tablet.
Functionality of the electronic queue on a tablet
Tablets allow to abandon traditional registration desks based on kiosks. Tablets are cheaper, do not require maintenance, and when the visitor flow increases, the number of tablets can be easily increased and flexibly placed in the required locations. Depending on the customer's business direction, the interface contains a service showcase and, if necessary, provides a choice of specialist for consultation.
Example of an electronic queue interface on a tablet
Our QOne electronic queue system supports issuing virtual tickets through a mobile registrar - the user scans a QR code with a link to a web application, which opens in the browser of the client's smartphone and displays information about the queue with status updates.
If the client does not want to regularly check the status through the web application, they can choose to track through the Telegram bot, in which case the user will receive a push notification when their turn is imminent.
If the customer's business processes require issuing a paper ticket, tablets can be connected to a POS printer operating via Ethernet or Wi-Fi. Visitors will receive tickets with a customizable template containing the reference number and the number of people ahead of them.
Solution development and enhancements
Our system is very flexible, adaptable to almost any field of application and tasks. We are ready to provide:
- After authorization by phone number (or another ID), automatic issuance of a ticket to a personal manager, use of VIP tickets.
- Not only recording and queuing for services, but also adding payment for services through SBP or launching a POS system based on a touch computer for selecting services, payment, and issuing tickets for queuing.
- Customization of the interface of Windows tablets in the client's corporate colors, development of a unique interface from scratch.
- Adding any information screens, reference information, advertising banners, and videos.