Our electronic queue system supports running on Android tablets, which effectively replace coupon terminals and electronic queue kiosks. The solution uses our own application, which duplicates the functionality of classic terminals and kiosks.
The customer can also use iOS tablets, in which case the electronic queue will be launched through our mobile registrar in the browser.
Android tablet requirements
- OS: Android 5.0 or higher
- CPU: 8-core 2.2 GHz processor or higher
- RAM: 8 GB
- Storage: 128 GB
As an example, consider the Samsung Galaxy Tab A9 tablet.
Electronic queue functionality on a tablet
Tablets eliminate the need for traditional kiosk-based check-in counters. Tablets are cheaper, do not require maintenance, and as the flow of visitors increases, you can easily increase the number of tablets and flexibly place them in the required locations. Depending on the customer’s area of activity, the interface contains a showcase of services and, if necessary, provides a choice of specialist to contact.
Example of an electronic queue interface on a tablet
Our Smartix electronic queue system supports issuing virtual tickets through a mobile registrar - the user scans a QR code with a link to a web application, which opens in the browser of the client's smartphone and displays information about the queue with status updates.
If the client does not want to regularly check the status through the web application, they can choose tracking through Telegram bot, in this case, when their turn is imminent, the user will receive a push notification.
If the customer's business processes require issuing a paper ticket, tablets can be connected to a POS printer operating via Ethernet or Wi-fi. Visitors will receive tickets with a customizable template containing the reference number and the number of people ahead of them.
Solution development and enhancements
Our system is very flexible, adaptable to almost any field of application and tasks. We are ready to provide:
- After authorization by phone number (or other ID), automatic ticket issuance to a personal manager, use of VIP tickets.
- Not only recording and queuing for services, but also adding service payment through SBP or launching a POS system based on a touch computer for service selection, payment, and ticket issuance for queuing.
- Customization of the interface of Android tablets in the customer's corporate colors, development of a unique interface from scratch.
- Adding any informational screens, reference information, advertising banners, and videos.