Solution for 20 operators
Server configuration:
- 2-core CPU, Intel Xeon E5-2650 v4 or higher
- 16 Gb RAM
- 75 Gb HDD
Solution for 500 operators
Application servers - 2 pieces, configuration of each server:
- 4-core CPU, Intel Xeon E5-2650 v4 or higher
- 24Gb RAM
- 50 Gb HDD
Database servers - 2 pieces, configuration of each server:
- 4-core CPU, Intel Xeon E5-2650 v4 or higher
- 16Gb RAM
- 100 Gb HDD
*The disk volume can be calculated based on the number of tickets and the depth of data storage, based on ~2500 bytes of data per ticket (all data, including indexes).