Our QOne electronic queue system now supports notification sending via WhatsApp in addition to SMS and Telegram.
The service offers visitors an alternative to tracking the status of their virtual queue in a web application via smartphone. The solution is also an effective alternative to the traditional waiting for customers in the electronic queue display area.
When the visitor presses the WhatsApp icon on the ticket screen, they receive a confirmation of tracking their ticket via the messenger and wait for a notification with an invitation to the service counter.
In addition to SMS, Telegram, and WhatsApp, the notification service in the QOne system supports any integrations with notification sending systems, taking into account the local project specifics. If the existing functionality is not enough, we are ready to implement all necessary modifications at the customer's request to launch a custom service for client notifications for end users.